Accommodation FAQs

You can book directly through our website: https://stanlakepark.com/accommodation/

If you have any questions before booking, please contact us at natalia@stanlakepark.com.

If your wedding is taking place at Stanlake Park, you will receive priority booking—please reach out to Natalia to secure your dates.

We accept all major credit cards, including Amex. If you prefer to pay via bank transfer, please contact us.

Please note all the estate is cashless, including the Wine Bar & Shop.

Our cancellation policy depends on the booking dates. Please refer to the terms provided during booking or contact us.

The full document is accessible here.

Check-in is from 15:00, and check-out is by 10:00.

Early check-in or late check-out is subject to availability. Please contact us in advance to arrange.

Keys are stored in a lockbox at the property. You will receive the lockbox code on your check-in day.

Yes, our lodges have free Wi-Fi. No password is required.

Both lodges have underfloor heating and thermostats, with radiators in the bedrooms.

Yes, both our lodges have free spacious car parks.

• South Lodge: space for 3-4 cars
• North Lodge: space for 2 cars

Yes, hypoallergenic bedding is provided, along with an initial supply of guest consumables.

Yes, all of our lodges feature fully equipped kitchens with an oven, hob, microwave, coffee machine, kettle, dishwasher, and washing machine. South Lodge also includes a tumble dryer. Each lodge is stocked with a wide selection of utensils, cookware, and crockery for your convenience.

Yes, there is a Samsung Smart TV in the sitting room of each lodge. They include streaming apps such as Netflix and BBC iPlayer, which you can use by using your own accounts and log-ins. Please note there is no aerial or tv in each bedroom.

Each lodge accommodates up to its maximum number of guests as listed in the property description. External visitors are not allowed.

Yes, of course. There is one cot and one high-chair in each unit. Please contact us if you need more high-chairs (no more cots available).

Whilst we love pets and there are many pets members of the Stanlake Park family, lodges are not suitable for them due to the presence of carpets and delicate furniture.

We can offer an off-site dog-sitting service through our recommended supplier, Say I Woof. Please reach out to them for more information.

No, smoking is not allowed inside the lodges.

No, private parties or external visitors are not allowed.

Yes, plenty! Some of the restaurants we recommend in the area are:

• Haweli, Twyford (5-minute drive)
• The Horse & The Groom, Hare Hatch (7-minute drive)
• The Bell In, Waltham St Lawrence (8-minute drive)
• Hamlet, Wokingham (15-minute drive)
• Vegivores, Caversham (20-minute drive)

Our Wine Bar, open Tuesday to Sunday, also serves a variety of cheese and charcuterie boards and other nibbles. We have plenty of vegan, vegetarian and gluten free options. Check out our full Wine Bar Menu.

Just five minutes from the villa you’ll find Waitrose in Twyford, as well as a Tesco Express (open until midnight) and a Nisa convenience store in the village.

If you need fuel or a late-night snack, the nearest gas station is the BP on Bath Road (about an 8-minute drive), which also has an M&S Simply Food, usually open until 10 pm.

Our Cellar Shop, open Tuesday to Sunday, also stocks local produce (cheese, charcuterie, crackers, snacks and sweet treats). Check our opening ours here.

Twyford Station is just a 15-minute walk from the lodges and offers direct connections via GWR and the Elizabeth Line to Central London (20–40 minutes) and Reading (7 minutes), where you can catch trains to destinations across the UK.

• London Heathrow: Approximately a 30-minute drive from Stanlake Park. Direct connections via Elizabeth Line or buses from Reading.
• London Gatwick: Accessible via Reading (7 minutes from Twyford on the Elizabeth Line or GWR), with direct connections to Gatwick via train or bus.
• London Stansted: From Twyford Station (15-minute walk from the lodges), take the Elizabeth Line to London Liverpool Street, then connect to the Stansted Express.

• Dinton Pastures Country Park (5-min drive)
• Henley Royal Regatta (15-min drive)
• Legoland Windsor (20-min drive)
• Lapland UK (25-min drive)
• Windsor Castle (25-min drive)
• Ascot Racecourse (25-min drive)
• Beale Wildlife Park (30-min drive)
• Highclere Castle (45-min drive)

Contact Kerry at 07927 420840 for urgent issues.

You can also contact us at 0118 934 0176 during office hours (Monday to Friday, 9-5 pm).

To discuss booking arrangements, email Natalia at natalia@stanlakepark.com

Internal bins are in the utility room (South Lodge) or kitchen (North Lodge).

No need to worry about rubbish when you check out – we’ll take care of everything for you! But if you need an overflow bin during your stay, these are external, and are located in the metal shed to the left as you exit the property (South Lodge) or a metal bin to the left as you exit the property (North Lodge).

A cleaning, linen and towel change is provided free of charge every week.

If you would like to arrange an extra clean or change of linen/towels during your stay, please get in touch.

Please load and run the dishwasher, bring any outdoor cushions indoors (South Lodge), remove rubbish, turn off lights and appliances, and lock all doors and windows.

Return all keys to the lockbox using the code provided.

All the codes have been provided to you via email before your arrival. If you can’t locate the email, please contact Kerry at 07927 420840 or email natalia@stanlakepark.com.

A House Manual has been provided to you via email before your arrival. If you can’t locate the email, please contact Kerry at 07927 420840 or email natalia@stanlakepark.com.

Dial 999 for Police, Fire, or Ambulance. For out-of-hours property assistance, call Kerry at 07927 420840.

• Nearest Hospital: Royal Berkshire Hospital, London Rd, Reading RG1 5AN — 0118 322 5111
• Nearest GP: Twyford Surgery, 6 Loddon Hall Rd, Twyford, RG10 9JA — 0118 934 6680

Safety Equipment Locations – South Lodge:

• First Aid Kit: Under kitchen sink
• Water Shut-off Valve: Cupboard next to fridge
• Fire Blanket: Kitchen wall
• Fire Extinguisher: Kitchen
• Smoke Detectors: Kitchen, Entrance Hall, Sitting Room, Bedroom
• Fuse Box: Bottom bench in kitchen

Safety Equipment Locations – North Lodge:

• First Aid Kit: Cupboard underneath the kitchen sink
• Water Shut-off Valve: Under the sink in the Utility Room
• Fire Blanket: In the Kitchen on the Wall
• Fire Extinguisher: Kitchen
• Smoke Detector: Kitchen, Utility Room, Entrance Hall, Sitting Room, & Bedrooms
• Carbon Monoxide Detector: 1 in the Utility Room, and the other in the kitchen above the Cooker.
• Fusebox: large cupboard on the left of the front door as you enter the
• property, and also located in the Utility Room